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Deliveries & Returns

When you have placed an order with Fine & Superior Ltd, you will receive a confirmation e-mail immediately to advise we have your order in our system. In stock items are usually delivered within 10 working days to a UK address from time of purchase. For larger items delivery can be between 2 to 6 weeks in some instances, should a longer lead time be applicable, for example where a product is being made to order, we will contact you immediately post order to advise you of this. Our delivery partners will notify you by email as soon as possible once an estimated delivery date is known. Either way we will confirm (prior to the delivery date) the exact date and approximate time of delivery if available, this will be done either by a member of the Fine & Superior team or one of our chosen delivery teams.

Delivery methods explained

Fine & Superior deliver to the UK for free, the only exceptions are deliveries to PH, PA, IV, KW and AB postcodes, and delivery to Northern Ireland, the Isle of Man, Isle of Wight, Scottish Islands and Channel Islands. If you are overseas and have seen an item you would like, please contact us and we will endeavour to assist. We will deliver the goods to the address supplied by you at the point of order; this can either be your own address or a nominated address given by you. Deliveries are usually between 7.30 to 19.30 Monday to Friday however upon request we can arrange Saturday deliveries also.

Delivery methods are:

Free Delivery Service

Cancelling an order

Returning your order

No Quibble Returns

This does not affect your statutory rights.